Privacy policy

Confidentiality and personal information

In using this site, users acknowledge that they have read, understood and accepted the terms set out above as well as the legal framework governing the protection of personal information, described below:

Legal framework governing the protection of personal information

The site is published in Québec, Canada. Users’ personal information is protected under Québec and Canadian laws. For information on user rights, visit the Commission d’accès à l’information du Québec Website.

Unless required by law, Tourisme Mauricie does not disclose any personal information on users.

Use of personal information

The information collected by Tourisme Mauricie with user consent serves to send users paper-based or electronic documents, respond to their information requests, forward reservation, product purchase or tourism service requests to service providers, subscribe users to publications and compile mailing or survey lists. This information also serves to determine user habits and interests with a view to improving future service.

Disclosure of personal information

User requests may require the disclosure of personal information to service providers or sub-contractors involved in filling a request (e.g. disclosure of user’s contact information to an organization handling document shipping or to an establishment where the user wishes to make a reservation).

By authorizing Tourisme Mauricie and its partners to send the user travel literature or a tourist newsletter, the user authorizes Tourisme Mauricie to transfer said user’s personal information to a service provider or subcontractor for purposes other than a response to the user’s request for information, a newsletter or a reservation.

Sub-contractors and service providers outside of Tourisme Mauricie that use personal information held by Tourisme Mauricie are required to sign a confidentiality agreement and may use such information solely for the purposes to which the user has consented.

Information collected automatically by the site

When a user accesses the site, information is automatically exchanged between the user’s computer, the site server and the servers of Google Analytics and the DoubleClick for Publisher Small Business advertising server.

The information exchanged includes:

– the domain name of the user’s Internet Service Provider and the user’s IP address;
– the type of browser, the type of device and operating system used to access the site;